This page summarizes how NovusOne handles information submitted through the marketing site and beta conversations.
When you apply for the beta or contact us, we collect the information you choose to provide. Beta applications may include name, work email, company, role, field technician count, current service-management platform, and improvement goals. Contact requests may include name, work email, company, inquiry topic, and message.
We use submitted information to review beta applications, respond to inquiries, and discuss appropriate next steps. We do not sell submitted lead information.
Marketing forms are processed by the NovusOne website host and delivered to the NovusOne team by email. Avoid submitting sensitive customer, employee, financial, or regulated data through public website forms.
Beta rollout details, data imports, integrations, and production use are handled separately through direct onboarding conversations and should be scoped before any operational data is connected.
Questions about privacy can be sent to hello@getnovusone.com.