NovusOne is field service management software for service businesses coordinating technicians, work orders, scheduling, dispatch, SLAs, client workflows, billing, and integrations.
NovusOne is a field service management platform for service organizations that need one operational system for work orders, technician dispatch, SLA management, parts, billing, reporting, and integrations. Explore its field service management features, beta pricing, and supported integrations.
NovusOne is built for field service teams and IT service operations that coordinate direct technicians, external technician networks, vendor work orders, and back-office billing.
The platform connects client records and portal access with ticket intake, dispatch decisions, SLA pressure, technician status, parts and procurement, approvals, invoicing, reporting, and integration workflows.
NovusOne gives dispatch, operations, and finance teams the same operational record so work can move from request to invoice without losing context.
A dispatcher needs the day, the exceptions, and the money in one chain. NovusOne connects ticket intake, technician assignment, SLA pressure, approvals, billing, and reporting so the office can act before margin leaks out. When the Sales CRM module is enabled, qualified opportunities can carry context into the same operational flow.
From dispatch to invoice, NovusOne handles the entire lifecycle so you can focus on growing your business.
AI-powered dispatch assigns the right technician to the right job based on skills, location, availability, and priority.
Full lifecycle tracking: receive → assign → confirm → en route → on site → complete → approve. Nothing falls through.
Real-time compliance monitoring with countdown timers and breach alerts. Never miss a service level agreement again.
Request, approve, order, track, receive, install — full procurement lifecycle managed right from the ticket.
Two-ledger system with cost vs revenue tracking, rate cards, margin analysis, and QuickBooks Online integration.
Executive dashboards, margin reports, aging analysis, parts readiness tracking, and CSV exports.
Track accounts, contacts, leads, and opportunities lightly inside NovusOne, then carry qualified work into field operations without making your dispatch team live in a separate sales tool.
No complex implementations. No months-long onboarding. Connect your team and start dispatching.
Add your technicians, define service areas, set up rate cards and SLA thresholds.
Import tickets from vendor platforms, receive work via API, or create your own. Smart dispatch handles the rest.
Monitor SLAs in real-time, track margins per job, and scale your operations with confidence.
We're onboarding field service companies who want to shape the future of FSM software. Get in early, influence the roadmap, and put NovusOne to work before the broader public launch.
Beta participants get clear early-access pricing while shaping the rollout path with the product team.
Direct access to the development team. Your workflows and pain points drive what we build next.
Put NovusOne to work before the broader public launch.
Join the field service companies that run smarter, faster, and more profitably with NovusOne.