Beta pricing for teams evaluating NovusOne field service management software. Plans scale with direct technician operations, with no surprises or hidden fees.
NovusOne pricing is organized around direct technician limits and operational capability. Marketplace or external platform technicians who never log into NovusOne are not counted as direct technician seats.
For small teams getting started
Up to 10 direct technicians
For growing operations teams
Up to 50 direct technicians
For large-scale operations
Unlimited direct technicians
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Direct technicians | Up to 10 | Up to 50 | Unlimited |
| Ticket Management | ✓ | ✓ | ✓ |
| Dispatch Board | Basic | AI-Powered | AI-Powered |
| SLA Tracking | ✓ | ✓ | ✓ |
| Parts & Procurement | — | ✓ | ✓ |
| Billing & Invoicing | — | ✓ | ✓ |
| QuickBooks Integration | — | ✓ | ✓ |
| Client Portal | — | ✓ | ✓ |
| Custom Roles | — | — | ✓ |
| API Access | — | — | ✓ |
| Vendor Platform Integrations | — | — | ✓ |
| SSO / SAML | — | — | ✓ |
| Platform Usage | Included | Unlimited Platform Usage | Unlimited Platform Usage |
| Support | Priority | Dedicated |
NovusOne is currently accepting beta applications from field service organizations. We review each request to understand workflow, labor model, and integration requirements before discussing possible next steps.
Yes. Beta customers can adjust rollout scope as their operational needs change, with plan details confirmed during the sales process.
A direct technician is an owned or authenticated workforce user who logs into NovusOne and can be dispatched to jobs. Marketplace or external platform technicians who never log into NovusOne are not counted as seats.
Annual billing can be discussed if a beta request moves forward. We will confirm the appropriate agreement structure before any rollout.
QuickBooks Online is included with Professional and above. Field Nation and ServiceChannel integrations are available on Enterprise plans. API access is Enterprise-only. Review the NovusOne field service integrations for workflow details.
Starter and Professional plans include self-service onboarding with video tutorials and documentation. Enterprise customers get a dedicated onboarding specialist and data migration support.
Apply to join the beta, or contact us with enterprise and business questions.